Effective Date: 01.01.2023

At Lincframe Roof Trusses Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from users of our website and any other services we provide. Please take the time to read and understand this policy to make informed decisions when interacting with our company.

1. Information We Collect:

a. Personal Information: We may collect personal information, such as your name, email address, phone number, and other relevant contact details when you provide them to us voluntarily.

b. Business Information: We may collect business-related information, such as company name, job title, and professional contact information, when necessary for business transactions or service provision.

c. Website Usage Information: When you visit our website, we may collect certain information about your interaction with our site, including your IP address, browser type, referring/exit pages, and the date/time of your visit. We may use cookies and similar technologies to collect this information.

2. Use of Information:

a. We use the information we collect to provide and improve our Services, respond to your inquiries or requests, fulfill orders, send administrative messages, and communicate with you.

b. We may use your contact information to send you promotional or marketing communications, but you will have the option to opt-out of such communications at any time.

c. We may aggregate and anonymize data for statistical or research purposes, but we will not disclose personally identifiable information in these cases.

3. Information Sharing:

a. We may share your personal information with trusted third-party service providers who assist us in delivering our Services, such as shipping companies or payment processors. These providers are obligated to keep your information confidential and secure.

b. We may disclose personal information if required to do so by law or if we believe such action is necessary to protect our rights or comply with a legal obligation.

c. In the event of a merger, acquisition, or sale of our company or assets, personal information may be transferred to the new entity, subject to the provisions of this Privacy Policy.

4. Data Security:

a. We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system is completely secure, so we cannot guarantee absolute security.

b. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies before providing any personal information.

6. Children’s Privacy:

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. Your Rights:

You have the right to access, correct, or delete your personal information, subject to applicable laws. If you wish to exercise these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided below.

8. Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Lincframe Roof Trusses Ltd, Old Wood, North Skellingthorpe, Lincoln, LN6 5UA – 01522 500238 – enquiries@lincframe.co.uk

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.